Terms of Service
Legal terms and conditions for using our services
Acceptance of Terms
By accessing and using the Refrigeranta website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
Business Information
Refrigeranta is a business specializing in the sale of professional-grade refrigerants and HVAC solutions. We are located at:
Contact Information
Address: 2591 WV-95, Parkersburg, WV 26101, United States
Email: support@refrigeranta.shop
Phone: +1 (260) 229-3953
Professional Use and Eligibility
⚠️ Professional Use Only
Our refrigerant products are intended for use by qualified HVAC professionals, technicians, and businesses only. Customers must comply with all applicable EPA regulations and local laws.
By purchasing from us, you represent and warrant that:
- You are purchasing refrigerants for professional or business use
- You understand the proper handling and safety requirements for refrigerants
- You will comply with all applicable EPA regulations and local laws
- You are at least 18 years of age and have the legal capacity to enter into this agreement
- All information provided during the ordering process is accurate and truthful
Product Information and Accuracy
We strive to provide accurate, complete, and up-to-date information about our refrigerant products. However:
- Product specifications, availability, and pricing are subject to change without notice
- We do not warrant that product descriptions or other content is error-free, complete, or current
- Product images are for illustration purposes and may not reflect the exact appearance of the actual product
- We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time
Ordering and Payment
Order Process
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
Payment Terms
Payment is required at the time of order. We accept major credit cards and other approved payment methods.
Pricing
All prices are in US dollars and include applicable taxes. Prices are subject to change without notice.
Order Confirmation
You will receive an order confirmation email with complete details before processing.
Shipping and Delivery
Shipping and delivery terms are governed by our separate Shipping & Delivery Policy. Key points include:
- Free shipping on all orders within the United States
- Delivery typically within 1-4 business days
- All refrigerant products are shipped following DOT safety regulations
- Risk of loss passes to you upon delivery to the carrier
- You are responsible for providing accurate shipping information
Returns and Refunds
⚠️ Special Return Policy for Refrigerants
Due to safety regulations and the nature of refrigerant products, special return conditions apply. Please contact us before initiating any return.
Return and refund policies:
- Returns must be authorized in advance by contacting our customer service
- Products must be in original, unopened condition
- Customer is responsible for return shipping costs unless the return is due to our error
- Refunds will be processed to the original payment method within 5-10 business days
- Certain refrigerant products may be non-returnable due to safety regulations
Safety and Regulatory Compliance
Refrigerants are regulated substances that require proper handling and use:
- You must comply with all EPA regulations regarding refrigerant handling and disposal
- Proper certification may be required for certain refrigerant purchases
- You are responsible for following all safety guidelines and manufacturer instructions
- We are not liable for improper use, handling, or disposal of refrigerant products
- You agree to use products only for their intended professional purposes
Limitation of Liability
To the fullest extent permitted by law:
- Our liability is limited to the purchase price of the product in question
- We are not liable for indirect, incidental, special, or consequential damages
- We do not warrant that our website will be uninterrupted or error-free
- You use our products and services at your own risk
- We are not responsible for damages resulting from improper use of refrigerant products
Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Refrigeranta or our licensors and is protected by copyright and other intellectual property laws. You may not use our content without written permission.
Privacy
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.
Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new terms.
Governing Law
These Terms of Service are governed by the laws of the State of West Virginia, United States, without regard to conflict of law principles. Any disputes will be resolved in the courts of West Virginia.
Severability
If any provision of these Terms of Service is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect.
Questions About These Terms?
Refrigeranta
2591 WV-95, Parkersburg, WV 26101, United States
Email: support@refrigeranta.shop
Phone: +1 (260) 229-3953
These Terms of Service are effective as of the date listed above and apply to all use of Refrigeranta services.